Return Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we’re here to help.
Returns:
Returns are accepted within 14 days of delivery.
Items must be unused, unopened, and in original packaging.
To start a return, please contact us at [your email] with your order number and reason for return.
Once your return is approved, we will provide instructions and a return address.
Non-Returnable Items:
For safety and hygiene reasons, opened or used skincare and cosmetic products cannot be returned.
Gift cards and promotional items are non-refundable.
Refunds:
After receiving and inspecting your return, we’ll notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 5–10 business days.
Shipping fees are non-refundable.
Damaged or Incorrect Items:
If you receive a damaged or incorrect item, please contact us within 7 days of delivery with a photo of the product and packaging. We will replace or refund the item at no additional cost.
Exchanges:
We only replace items if they are defective or damaged. If you need an exchange, please contact us for assistance.